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Penfield-Redemption-Center

Penfield Redemption Center

(585) 500-1603

­Bottle Return Hours

Closed Monday 4/8 for the Eclipse 🌑 🌞 

Monday – Saturday 9:00 – 6:00
Sunday: Closed

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Our Penfield Redemption Center Reviews

We are committed to being the best Penfield redemption center. With the cleanest centers and friendliest staff we can proudly call ourselves Western NY’s best locally owned.

Upstate Bottle Return | Penfield
Upstate Bottle Return | Penfield
4.9
Based on 33 reviews
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Tom BigdoskiTom Bigdoski
22:27 05 Feb 22
Really fast service
T CT C
21:00 20 Oct 21
Penfield: Excellent service from the on-line customer service rep and the owner, to the very hard working front line! Fast, friendly, prompt and fair. The ease of just dropping off and follow up later is super! Highly recommend!
Shannon DavidsonShannon Davidson
15:47 26 Sep 21
Guys there are really friendly and quick. Never a hassle.
Debra ReisdorfDebra Reisdorf
20:37 15 Jul 21
I was impressed at how fast and efficiently the young man who took the bottles worked. He also was very polite and professional.I gladly left him a tip. I would recommend this place to return bottles and cans.
Matthew RashfordMatthew Rashford
21:54 12 Apr 21
The gentleman working was very friendly. I was in and out in a matter of seconds. Excellent service. Highly recommended. Will be returning in the future with returnables.
Leo SanchezLeo Sanchez
21:59 15 Dec 20
Awesome place! My house go through tons of seltzer and before long the garbage bags start piling up. Even if I bring in a half dozen they're done in just few minutes, all the guys are super nice and it's so much easier than other options.Be sure to tip em a few bucks for the service!
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Penfield Bottle Return FAQ

Who we are?
At Upstate Bottle Return we are committed to being the best redemption center in Penfield, NY. We want to have the nicest employees and cleanest centers in the business to give you the best possible experience. 
What do we accept?
We buy back anything with a NYS 5 cent redemption mark on it. If you are unsure, check the lable of your bottle or can; or the top of the can. It will have the states that you can redeem the item in listed. 
What don't we accept?
  • Non-deposit bottles & cans
    • Gatorade
    • Iced Teas
    • Juice
    • Milk, etc. Our buyer’s plant does not process non-deposits.
  • Kegs
  • Growlers
  • Water cooler jugs
  • Crumpled or crunch items
  • Wrapperless items

Why no crushed or wrapperless items?

We have to sell the bottles and cans back based on average bag capacity per the size of the item. So, if we put crushed cans in our bags we are putting in a lot more than the average bag capacity and lose money. If we don’t have wrappers to identify the item, we can’t put it with the correct bags to be properly accounted. 

 

How do we make money?
We actually make money the same way the bottle machines at the grocery store do. All business’ that handle recycling are governed by the 2009 New York Bottle Bill, registered redemption centers and store fronts can make a handling fee for each bottle and can received and processed. We pay you your 5 cents, then we get that back plus our fee. We simply by them from you and sell them to someone else at a profit.
Do we take all recycling?

No. Our Penfield redemption center sells their recycling to an intermediary that deals only in redemption recycling, they will not take cardboard or plastic. It would be too expensive to accept all recycling for free so unfortunately we cannot. But if there is every a way in the future we will look into it.

We recommend taking all of your other recycling needs to ecopark. They can recycle most things for free, small fee can apply for more hazardous materials.  

 

Does it matter where I bought them?
Nope. Registered redemption centers are authorized to pay you back for your deposit no matter where you purchased it. We sort all of them by brand, size and material. We sell it back as such and it gets tracked that way. 
What makes it depositable or not?

Honestly, we aren’t sure. We have not been able to find much information about the reasoning. We have a few guesses but are uncertain.

If the container has the mark of NY 5 cents, our Penfield redemption center will take it.

 

What if my bags are gross?
We know your bottles and cans might get dirty & sticky from time to time and it’s OK, we have gloves! We just ask that you try your best not mix in excess garbage. However, for sanitary reasons we cannot accept insect infected bags or rotting food.
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