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Henrietta-Redemption-Center

Our Henrietta Redemption Center Reviews

We are committed to being the best Henrietta redemption center. With the cleanest centers and friendliest staff we can proudly call ourselves Western NY’s best locally owned.

Thomas BorrelliThomas Borrelli
15:33 29 May 22
The only place I go now. Always quick and friendly!
Kevin WoodsKevin Woods
18:23 29 Apr 22
I sincerely apologize as I previously left a very negative review about not being open. Thank you for your response, as you were 100% correct. I was at the location next to the DMV.
Sharon HardawaySharon Hardaway
16:44 12 Apr 22
These guys/lady are super fast, kind and professional I always go there never a wait no matter how many people are in the place. Quick fast reliable and friendly, don’t sleep on Upstate they do the job very well!!! And it is clean!!!
SK64 ProductionsSK64 Productions
21:34 11 Feb 22
Great pplqc3 fhfb r udhdvchfuxjdgggzgvhxgxj c Ashkenazi
Matthew LauxMatthew Laux
20:30 05 Oct 21
This place is really good and organized. Nothing like dumping your recyclables out in a big bin and then handed cash in no time at all. No sorting and no getting your hands dirty. Why would anyone go to a place right around the corner like Wegmans to hand feed them into a machine then have to take a slip into the store to redeem. Keep up the good work Upstate 🙂
Jack SladeJack Slade
15:00 04 Sep 21
Fast and professional. They make the chore of returning bottles and cans easy and enjoyable.
Dylan PrattDylan Pratt
02:20 13 Jun 21
Fastest and most convenient bottle return in Henrietta. Very nice staff highly recommended.
CS MCS M
20:49 17 May 21
Love how efficient and friendly the staff are. However, a couple times my cans in their cases were miss counted. So now I give them the total count of the cans in cases after they count the bags of bottles. Easier for them to add the 2 counts together. My only gripe is I wish you were open on Sundays for at least a few hours. I made the mistake of going to the Bottle & Can Retrieval Center near Bob's Dinner on East Henrietta. I waited 45 minutes there. There was only one person working handling the line out the door of customers. He was letting the machine count every thing. Slowwww!
George MatosGeorge Matos
14:46 02 Apr 21
Staffs are the best and redemption is fast, easy and fair. Best in the area.
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Henrietta Bottle Return FAQ

Who we are?
At Upstate we are committed to being the best Henrietta redemption center there is. We promise to have the cleanest and friendliest redemption centers around, guaranteed.
What do we accept?
We buy back anything with a NYS 5 cent redemption mark on it. If you are unsure, check the lable of your bottle or can; or the top of the can. It will have the states that you can redeem the item in listed. 
What don't we accept?
  • Non-deposit bottles & cans
    • Gatorade
    • Iced Teas
    • Juice
    • Milk, etc. Our buyer’s plant does not process non-deposits.
  • Kegs
  • Growlers
  • Water cooler jugs
  • Crumpled or crunch items
  • Wrapperless items

Why no crushed or wrapperless items?

We have to sell the bottles and cans back based on average bag capacity per the size of the item. So, if we put crushed cans in our bags we are putting in a lot more than the average bag capacity and lose money. If we don’t have wrappers to identify the item, we can’t put it with the correct bags to be properly accounted. 

 

How do we make money?
We make our money from reselling the bottles and cans. Per the New York Bottle Bill in 2009, registered redemption centers can make a handling fee per bottle or can received.
Do we take all recycling?

In a way, Our Henrietta Redemption Center can recycle the cardboard and plastic bags that you bring your recycling in. But, we cannot accept cardboard and plastic in bulk. Our intermediary won’t buy back non-drinking receptacles and the garbage bill would be too high to not charge you. Sorry!

We recommend taking all of your other recycling needs to ecopark. They can recycle most things for free, small fee can apply for more hazardous materials.  

 

Does it matter where I bought them?

You can return anything that is depositable to redemption centers. The way we sort the items and sell them back makes sure the credit goes to the right place.

What makes it depositable or not?

Embarrassingly enough we don’t know. We were unable to find any information on the motives for only including some of our drinking containers. But, an easy way to think about it is of its carbonated or water it probably has a deposit. If it’s not carbonated, it probably doesn’t have a deposit. There are exceptions to the rule however.

If the container has the mark of NY 5 cents, our Henrietta Redemption Center will take it.

 

What if my bags are gross?
We know your bottles and cans might get dirty & sticky from time to time and it’s OK, we have gloves! We just ask that you try your best not mix in excess garbage. However, for sanitary reasons we cannot accept insect infected bags or rotting food.
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