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Penfield-Redemption-Center

Our Penfield Redemption Center Reviews

We are committed to being the best Penfield redemption center. With the cleanest centers and friendliest staff we can proudly call ourselves Western NY’s best locally owned.

Upstate Bottle Return,Bottle & Can Redemption Center,Penfield,NY
Upstate Bottle Return | Penfield place picture
4.9
Based on 33 reviews
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Tom Bigdoski profile picture
Tom Bigdoski
22:27 05 Feb 22
Really fast service
T C profile picture
T C
21:00 20 Oct 21
Penfield: Excellent service from the on-line customer service rep and the owner, to the very hard working front line! Fast, friendly, prompt and fair. The ease of just dropping off and follow up later is super! Highly recommend!
Shannon Davidson profile picture
Shannon Davidson
15:47 26 Sep 21
Guys there are really friendly and quick. Never a hassle.
Debra Reisdorf profile picture
Debra Reisdorf
20:37 15 Jul 21
I was impressed at how fast and efficiently the young man who took the bottles worked. He also was very polite and professional.
I gladly left him a tip. I would recommend this place to return bottles and cans.
Matthew Rashford profile picture
Matthew Rashford
21:54 12 Apr 21
The gentleman working was very friendly. I was in and out in a matter of seconds. Excellent service. Highly recommended. Will be returning in the future with returnables.
Leo Sanchez profile picture
Leo Sanchez
21:59 15 Dec 20
Awesome place! My house go through tons of seltzer and before long the garbage bags start piling up. Even if I bring in a half dozen they're done in just few minutes, all the guys are super nice and it's so much easier than other options.

Be sure to tip em a few bucks for the service!

Penfield Bottle Return FAQ

Who we are?

At Upstate Bottle Return we are committed to being the best redemption center in Penfield, NY. We want to have the nicest employees and cleanest centers in the business to give you the best possible experience. 

More info: What are Redemption Centers?

What do we accept?

We buy back anything with a NYS 5 cent redemption mark on it. If you are unsure, check the lable of your bottle or can; or the top of the can. It will have the states that you can redeem the item in listed. 

More info: What Redemption Centers Accept

What don't we accept?
  • Non-deposit bottles & cans
    • Gatorade
    • Iced Teas
    • Juice
    • Milk, etc. Our buyer’s plant does not process non-deposits.
  • Kegs
  • Growlers
  • Water cooler jugs
  • Crumpled or crunch items
  • Wrapperless items

Why no crushed or wrapperless items?

We have to sell the bottles and cans back based on average bag capacity per the size of the item. So, if we put crushed cans in our bags we are putting in a lot more than the average bag capacity and lose money. If we don’t have wrappers to identify the item, we can’t put it with the correct bags to be properly accounted. 

More info: What Redemption Centers Accept

How do we make money?

We actually make money the same way the bottle machines at the grocery store do. All business’ that handle recycling are governed by the 2009 New York Bottle Bill, registered redemption centers and store fronts can make a handling fee for each bottle and can received and processed. We pay you your 5 cents, then we get that back plus our fee. We simply by them from you and sell them to someone else at a profit.

More info: How Do Redemption Centers Make Money?

What is the Bottle Bill?

The New York State Returnable Containers Act aka, the Bottle Bill, is the state legislation that governs redeemable containers. Passed in 1982 and reformed in 2009, it lays out the guidelines for depositable recycling in New York State.

See this link for complete info on the New York Bottle Bill.

Do we take all recycling?

No. Our Penfield redemption center sells their recycling to an intermediary that deals only in redemption recycling, they will not take cardboard or plastic. It would be too expensive to accept all recycling for free so unfortunately we cannot. But if there is every a way in the future we will look into it.

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We recommend taking all of your other recycling needs to ecopark. They can recycle most things for free, small fee can apply for more hazardous materials.  

Does it matter where I bought them?

Nope. Registered redemption centers are authorized to pay you back for your deposit no matter where you purchased it. We sort all of them by brand, size and material. We sell it back as such and it gets tracked that way. 

However, if the bottle or can was purchased in a non-deposit state, we cannot pay for it as there was never a deposit on it to begin with.

What makes it depositable or not?
It largely has to do with the legislation around the New York Bottle Bill. It started with a littering problem in the 70’s and what was depositable was mostly the most commonly seen litter. In 2009, water bottles were added to the bill.
What if my bags are gross?
We know your bottles and cans might get dirty & sticky from time to time and it’s OK, we have gloves! We just ask that you try your best not mix in excess garbage. However, for sanitary reasons we cannot accept insect infected bags or rotting food.